Starbucks66 Privacy Policy – Malaysia Member Data Protection

1. Introduction

Starbucks66 ("we", "our platform") is an online betting platform operating under an official licence and fully committed to protecting the privacy of every member. This Privacy Policy outlines our practices regarding the collection, use, storage and disclosure of your personal information when you use the starbucks66 platform via our website or mobile app.

By registering an account or continuing to use our services, you agree to the terms of this Privacy Policy. If you do not agree, please discontinue use of our platform. We encourage you to read this document carefully and contact our support team if you have any questions.

2. Information We Collect

Starbucks66 collects several categories of information to enable us to provide a secure and fully functional service. Below is a summary of the types of data we collect and the purposes for which they are used:

We only collect information that is strictly necessary to provide the services you request. We do not collect sensitive information such as biometric data or medical information unless required by law.

3. How We Use Your Data

Information collected is used solely for legitimate purposes related to the provision of our services. starbucks66 uses your data for the following purposes:

• Verify your identity during registration and the KYC process to ensure account security.
• Process deposits and withdrawals quickly and securely to your chosen payment method.
• Contact you with important account-related information, including transaction confirmations and security notifications.
• Personalise your gaming experience based on your preferences and play history.
• Identify and prevent fraudulent activity, money laundering or platform abuse.
• Comply with legal requirements, relevant regulatory obligations and reporting duties.
• Improve our platform based on usage analytics and member feedback.
• Send marketing communications about promotions and bonuses — you can opt out of marketing emails at any time via your account settings.

4. Sharing Information with Third Parties

Starbucks66 does not sell, lease, or trade your personal information to any third party for their own marketing purposes. However, under certain circumstances, we may need to share your data with the following parties:

• Payment Processors: Financial institutions and e-wallet providers that process your deposit and withdrawal transactions. They receive only the minimum information necessary to process the transaction.
• Technical Service Providers: Companies that help us operate the platform's infrastructure, including cloud service and cybersecurity providers, all of whom are bound by strict confidentiality agreements.
• Regulatory Body: Legal authorities or relevant bodies that require us to disclose certain information in accordance with our legal obligations.
• Fraud Prevention Services: Third-party platforms that help us identify suspicious activity and protect our member community.

All third parties working with us are bound by data protection agreements that restrict the use of your information to specified purposes only.

5. Data Encryption & Security

Starbucks66 takes a multi-layered approach to protecting your data. We use 256-bit SSL encryption technology for all communications between your device and our servers — the same level of security used by leading banks worldwide.

Beyond transit encryption, data stored on our servers is also protected by database-level encryption. This means that even if an unauthorised party were to access our systems, your data would remain unreadable without the appropriate encryption key.

• All passwords are stored in one-way hashed form — no one, including our technical team, can view your original password.
• Our systems are protected by layered firewalls, an intrusion detection system (IDS) and 24/7 monitoring.
• Regular security audits are conducted by independent experts to identify and address any vulnerabilities.
• Two-factor authentication (2FA) is available and encouraged for all member accounts.

6. Cookies & Tracking Technologies

Starbucks66 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website.

We use several types of cookies:

• Essential Cookies: Required for the platform to function properly, including maintaining login sessions and security preferences. These cookies cannot be disabled.
• Performance Cookies: Help us understand how members use the platform so we can continuously improve the user experience.
• Functional Cookies: Save your preferences such as language, region and interface settings for a smoother return experience.
• Analytics Cookies: Provide us with anonymised data on overall platform usage patterns.

You can manage or delete cookies through your browser settings at any time. However, disabling essential cookies may affect certain features of our platform.

7. Data Retention Period

Starbucks66 only retains your personal information for as long as necessary to fulfil the purposes stated in this Privacy Policy or as required by law. Our general data retention guidelines are as follows:

• Active Account Data: Retained for the duration your account is active and for the required period after account closure for legal compliance purposes.
• Transaction Records: Retained for a minimum of seven (7) years in accordance with financial reporting and anti-money laundering requirements.
• Security Logs: Retained for six (6) months for investigation and threat detection purposes.
• Support Communications: Retained for two (2) years to enable our team to provide continued quality support.

Once the retention period expires, your data will be securely deleted or fully anonymised so it can no longer be linked back to your identity.

8. Your Rights

As a starbucks66 member, you have certain rights regarding your personal data. We fully respect and facilitate the exercise of these rights:

• Right of Access: You have the right to request a copy of the personal data we hold about you.
• Right to Rectification: You can request that we correct any inaccurate or incomplete data.
• Right to Erasure: Under certain circumstances, you may request that we delete your personal data, subject to our legal obligations.
• Right to Object: You can object to the processing of your data for direct marketing purposes at any time.
• Right to Restriction: You can request that we restrict how we process your data in certain circumstances.

To exercise any of the above rights, please contact our support team. We will process your request within 30 business days. Any request involving identity verification will require appropriate supporting documents.

9. Child Protection

Starbucks66 does not provide services to individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe we have collected data from someone under 18 without your knowledge, please contact us immediately so we can take appropriate action, including deleting the relevant data and closing the account.

10. Changes to This Privacy Policy

Starbucks66 reserves the right to update this Privacy Policy from time to time to reflect changes in our practices, legal requirements or service improvements. Any material changes will be communicated to you via your registered email or an in-platform notification.

The "Updated" date at the top of this page indicates when this Privacy Policy was last reviewed. We encourage you to check this page periodically for the latest changes. Continued use of the platform after any changes take effect will be considered acceptance of the revised policy.